The administrators instead of concentrating on their core competencies spend their time processing emails. The users on the other hand have to wait for the administrators to release urgent emails from quarantine. But since the volume of spam is huge it is impossible for the administrators to speed up things. This is where the Personal Spam Manager comes handy that speeds up the delivery of legitimate messages while dramatically reducing administrative burden.
How it functions
Personal Spam Manager allows users to manage their own spam within their own individual quarantine areas. If your policy classifies an email as spam, the user is sent an email inviting them to check their web-based quarantine area. Personal Spam Manager allows users to fine-tune which messages to allow or block. This enables the System Administrators to concentrate on their core competencies instead of wasting their time on spam processing as it facilitates audit message trails and all user-driven deletes and releases.
The result: no false positives, reduced administration time and satisfied users.
Key Features
* Allows users to release their own mail, freeing up administrators
* Web-based application needs no client software or training
* Administrators can easily review audit trails and transactions
* Zero false positives and faster release of legitimate messages